Reservable availability date:2026/07/18~2026/07/30
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How to Use

About Central Japan International Airport Centrair Duty Free Shop Official Reservation Site

About member registration and various changes
Member

Duty Free Shop Official reservation site is requesting membership registration in order to enjoy shopping comfortably comfortably. In case
Registration is free.

* Before registering as a member, be sure to read the "Terms of Use" and "Privacy Policy", and please register after obtaining consent.

Member registration

You can register for member registration from new member registration.

Register Now

  • ※ After booking your e-mail address, you can use your information after completing registration.
  • ※ If you are taking measures against spam mail, please remove the domain designation of cjiac.co.jp. In case
    (If you do not cancel, there is a case that you can not receive a message from the official reservation site of the duty free shop.)
About e-mail magazine

If you set up to receive the newsletter when you register as a member, you will receive the latest information on campaigns and other news from the Official Reservation Website for Duty Free Shop.

Confirmation and change of registered information

Members can check and change their email address, phone number, newsletter subscriptions, etc. from My Page.

Confirmation / change of password

If you forget your password, you can change it from My Page.

Receiving
About payment

Please check out at the reservation pickup counter and make payment by the following methods.

1. Cash
2. Credit card

Please make payment in accordance with the terms and conditions of your credit card company.

3. Debit card

Please make payment in accordance with the terms and conditions of your debit card company.

*Debit card payments can only be made in one time payment.

4. Electronic Money Payment
5. Centrair Shopping Coupons, Centrair Gift Certificates

*For details on payment methods, please refer to the following page.

FAQ | https://duty-free.centrair.jp/en/faq/
Exchange · returned goods by customer's convenience

We regret that we are unable to accept returns or exchanges after purchase due to customer convenience.
Additionally, please note that we are unable to accept returns of duty-free items, even in the event of flight cancellations caused by equipment malfunctions or weather conditions.
If you encounter any product defects or receive a faulty item, please kindly contact us at the following:
Phone: 0569-38-7122 (excluding weekends and public holidays)
Email: [email protected]

About inquiries

Contact form here

  • ※ We will respond in the order of inquiries received, but we may have time to respond.
  • ※ If you are taking measures against spam mail, please remove the domain designation of cjiac.co.jp. In case
    (If you do not cancel, there is a case that you can not receive a message from the official reservation site of the duty free shop.)
Terms of use · Handling ofpersonal information

On the official reservation site of the duty free shop, we stipulate the Terms of Use of use. In case. Before using it, please read the terms of use and accept it after acceptance.

Regarding your personal information, we carefully handle your personal information based on our Privacy Policy. In case. In addition, SSL is adopted as security for the page which needs to input. In case

We encrypt all customer's information such as address and e-mail address and protect the communication contents, so please use with confidence.

About selling price

The selling price of the item will change. Please note.

About shopping bag
1. Expiration date of shopping bag

On the duty free shop official reservation site, we will secure the product for 60 minutes after the customer puts the item in the shopping bag. In case.
Please be aware that it will be automatically deleted from the shopping bag if it passes 60 minutes after putting in the item

2. Regarding the use rule of shopping bag

In the shopping bag, we set some rules to ensure that our customers use the service fairly and also to ensure security. In case. On the system, products are deleted from the shopping bag due to the reasons below, etc. Items secured in the shopping bag may be canceled and returned to stock. In case.
In any case, please understand beforehand that there is no measure to return the item to the shopping bag.
We also send a fixed number of e-mails after reservation is completed to secure inventory after reservation is completed. Please wait until reservation is confirmed.

On the system, products are deleted from the shopping bag due to the reasons below, etc. Items secured in the shopping bag may be canceled and returned to stock. In case
  • • When the expiration date of the shopping bag expires
  • • When putting items unnecessarily in shopping bags, putting the same items in a large number of shopping bags, and obstructing other customers' purchase of goods
  • • When trying to put the quantity exceeding the rule setting in the cart when the number of points purchased by each person is predetermined in special items such as sales limited number
  • • If your use environment is outside our operation check
  • • Inappropriate operation such as pushing "back" button of browser during purchase procedure
  • • When logging in with multiple browsers at the same account at the same time
  • • If a server error occurs during customer reservation procedure
About usage environment

Duty-free shop official reservation site has some parts making use of advanced web technology, so some web browsers etc. incompatible with these technologies may display unintended display or some Service may not be available. Moreover, it may differ from the original color.
In order to view the official reservation site of the duty free shop properly, please refer to the following information. In case
If you have any questions, please do not hesitate to contact us.

OS
Windows 7, 8, 10 / Mac 10.9 or later
browser
<Windows>
Microsoft Edge latest edition / Firefox latest version / Chrome latest edition
<Macintosh>
Safari latest edition
Technology to use
JavaScript is used as part of the display element. You need to enable JavaScript. In case.
Cookie information is used as part of the display element. Cookie valid setting is required.
How to use duty free reservation site
Flow from reservation order to collection of merchandise
  • Reserve the product you want on the site
    by 15:00 1 days before your departure

    Serch for the items on the reservation site and put them into the court.
    After logged in, enter departure of date, fligh No, and Name.

    • The reservation can be made from 14 days before the departure date to 15:00 1 days before the departure date.
  • You get a comfirmation e-mail.

    You get a comfirmation e-mail after you completed reservation.

    • Your order don't comfirm at the time.
  • If the items are ready,
    you will receive a reservation completed email within 3 business days.

    Bring the documents required for product pickup (your boarding pass and purchase order number) with you to the pickup store on the day of your flight.

    • If the reservation is 2 days before your depature date, we will not send you reservation completed e-mail due to sold out or other reasons.
    • You may cannot order because of out of stock. Please be understanding of that.
  • Pick up your order at the pickup counter
    in the store and pay for the products at that time.

    After passed immigration, pick up your order at the pickup counter in the store and pay for the products at that time.

Centrair Official Reservation site for Duty Free shop is so convenient !
  • point01
    Enjoy some shopping at home before leaving for your trip !

    Increase your chances of purchasing popular items and limited quantity items in using Centrair Official Reservation site for Duty Free shop ! We also offer gifts depending on the amount of your purchase and eligible products.

  • point02
    Speedy shopping in a short time!

    We will prepare your reserved items together. You can pick up items from different stores together, allowing you speedy shopping !

  • point03
    Shop without worrying about the departure terminal!

    You can also purchase items that are not available at Terminal 2 in using Centrair Official Reservation site for Duty Free shop !

    *Some products are not eligible. Please check the product details page for details.